FAQs

We are open every day except 25th to 27th December and 1st January.

Willows Activity Farm is open daily throughout the year from 9.30am to 5.00pm, last entry 4.00pm. We close at 4.00pm on 24th December and 31st December.

Yes we have plenty of free parking right next to the farm.

We have a changing programme of activities, meet and greets and shows at Willows Activity Farm. Please go to our what’s on today page to see which of Peter Rabbit and his friends will be here today.

We welcome all assistance dogs. We advise our requirements when around our farm animals to protect both assistance dogs and our own animals. Water is available on request.

Willows Activity Farm is designed for families with children of primary school age with funfair rides, shows and adventure play. We do not allow adult only entry.

The safety of our guests is our top priority. Detailed information can be found here.

Yes, you are welcome to bring your own picnic and we have plenty of picnic tables around the farm park for you to use.

As a family attraction, we operate a No Smoking policy throughout the Farm Park. This also includes e-cigarettes and vapes.

Yes – you can pay on arrival at Admissions. Please note Willows is now a cashless environment.

Under 2’s are free and will need a ticket. Tickets are free of charge but attract a booking fee to cover the cost of processing the booking. If you book an under 2 ticket please bring with you proof of age – this could be a photo on your phone of your child’s passport/ birth certificate/ red book.

Yes they can do all of the activities at Willows Activity Farm.

Guests who have any of the below documentation are entitled to a free carer ticket. Please note; the guest with the disability and any further guests will need to purchase a full price adult/ child ticket:

1. Disability Living Allowance or Attendance Allowance letter (dated within the last 36 months)
2. Personal Independence Payment (PIP) letter dated within the last 12 months
3. Current and valid Blue Badge
4. A letter from a GP or consultant, dated within the last 12 months, confirming the need for a carer/personal assistant. The carer must be over 16 years of age and capable of assisting the guest who holds the disability

For visitors who require more than one carer we ask that you bring documentation to support this.

No all shows and activities are included in our all-inclusive ticket price.

Please phone the office on 0333 3312060, or email info@willowsactivityfarm.com

We do not run promotional vouchers. Please book online tickets to get the best prices.

Gift vouchers are available to purchase on our website.

Following the purchase of your ticket no refunds can be given,  you are not able to cancel your tickets or resell them.

Please visit our membership page for all the details of becoming a member and the different types of membership.

Please email info@willowsactivityfarm.com or call 0333 3312060.

Yes Willows Activity Farm is fully accessible for visitors in wheelchairs.

Toilets are located on the ground floor with level access in Burrow Cafe, Cottontail Village, The Gift Shop and soft play.

Further toilets are available near our puddle park and indoor theatre.

There is one unisex disabled toilet in the foyer on our indoor soft play.

There are 8 ambulant toilets on site. These toilets are designed for people with ambulant disabilities which do not confine them to a wheelchair, such as mobility issues and sensory loss, pregnant women, elderly and those recovering from injuries. Ambulant toilets have a raised toilet or portable seat riser, grab rails and emergency pull cords.

Please go to our party page for all the details of our pod hire.

Yes we do. We require two weeks’ notice to book a group visit. Please go to our group booking page for information about our group bookings.

If you are looking for a Christmas Party for friends and colleagues please visit the Best Parties Ever website here: Christmas parties in St Albans, Hertfordshire – Best Parties Ever

Please go to the activity day camp page for all the information and the online application form.

Yes you can book a tour by visiting the Willows Nursery website.